Last revised March 5, 2020

Privacy Policy

Chanl Health, Inc. (“Chanl") has adopted the following privacy policy (“Privacy Policy”), which is applicable to all personal information (e.g., your name, address, phone number, e-mail address) you provide during your use of the Chanl Care mobile application and website (referred to as the “Website”).

Your Consent

By using this Website, you consent to our use of your information as described in this Privacy Policy. As we implement new technology and introduce new services, we will update our Privacy Policy, so we encourage you to review it often. We reserve the right to change our Privacy Policy at any time without advance notice. Should any new privacy policy go into effect, we will post it on this Website, and the policy will apply to all information collected.

The Information You Submit to Chanl

Chanl provides you an opportunity for you to provide personally identifiable information through this Website. We only collect personally identifiable information about you through this Website if you specifically provide it to us. If you do not wish us to collect any personally identifiable information about you, do not supply it to us. When we do collect personal information that you provide us, we may store, process and use it for the following purposes: to send you information you have requested such as information about us or about our services; to provide requested services; to assist us in improving our services or the content of our Website; or for our own marketing and research purposes.

We will not sell, rent, or in any way intentionally disclose personal information that you provide to us on this Website to any third party (other than one of our sales or other representatives acting on our behalf), unless such disclosure is part of a coordinated project involving a third party. We may also be required to share or transfer information you provide us through this Website in other limited circumstances, for example, to respond to judicial process, to comply with applicable laws, to protect the security or integrity of our databases or Website, to take precautions against liability, or in the event of a corporate reorganization. Finally, we may also share this information with outside vendors and organizations that provide support services to us such as helping us fulfill customer orders, process credit card orders and the like.

Chanl Use of “Cookies”

Cookies are pieces of information that a website transfers to an individual’s hard drive for record-keeping purposes. Cookies allow us to recognize you and information about you that aids in our ability to meet your business needs when you reenter the Website. We may collect information about your computer, including your IP address, operating system and browser type, for system administration and in order to create reports. This is statistical data about our users’ browsing actions and patterns and does not identify any individual. Most web browsers automatically accept cookies. Typically, however, you may configure your browser to refuse all cookies or notify you when a cookie is being sent.

We use cookies in the following ways:

  1. To personalize the Website. We may use cookies in order to personalize your experience with the Website by displaying content we believe might interest you based on your information.
  2. To estimate the size of our audience. Each browser accessing the Website is given a unique cookie which is then used to determine the size of our audience and the extent of repeat usage.
  3. To track visitor trends and patterns. This should enable us to provide our visitors with more useful content and services.
  4. Analytics – Google Analytics is a web analytics tool that helps website owners understand how visitors engage with their website. Google Analytics customers can view a variety of reports about how visitors interact with their website so that they can improve it. Like many services, Google Analytics uses first-party cookies to track visitor interactions as in our case, where they are used to collect information about how visitors use our Website. We then use the information to compile reports and to help us improve our Website. Google Analytics collects information anonymously. It reports website trends without identifying individual visitors. You can opt out of Google Analytics without affecting how you visit our Website – for more information on opting out of being tracked by Google Analytics across all websites you use, visit this Google Page.

Links to Other Sites

We provide links to other websites for your convenience and information. These sites may have their own privacy statements or policies in place, which we recommend you review if you visit any linked websites. We are not responsible for the content of linked sites or any use of the sites.

Information Security

Although no system can be made totally invulnerable to unauthorized access, Chanl uses industry standard procedures to store information, storing information on secure computers located in locked data centers.
You may choose to add an adult or legal dependent to your account (such as a parent, spouse, family member or other acquaintance). By adding this person to your personal account, you are also agreeing to allow this person access to any of your medical records accessible through Chanl. By utilizing this account, the dependent account holder is also agreeing to allow you access to all of their medical records accessible through Chanl.

Children’s Privacy

The Website is intended only for use by adults and not expected to be used or accessed by children. Chanl shall not seek to obtain, store, distribute or use any information regarding children.

Questions or Comments

If you have any questions about this Privacy Policy, please submit your questions by e-mail to: